How We Help
Small Business Statistics
Small businesses are the heartbeat of America. In fact, the 33.2 million of them account for 99.9% of US businesses that employ 46.4% of people in America. But the sad reality is that only 50% of them survive after five years.
The Most Common Small Business Challenges
Though it’s incredibly rewarding to launch and build a successful company, it’s far from simple. While technology has totally revolutionized the business landscape, its benefits are greater felt in large businesses or enterprises with teams dedicated to harnessing digital solutions to make them more efficiently reach their goals.
Small and medium businesses have generally been left to stumble their way along, with their teams doing the best they can as they juggle multiple responsibilities.
The team at Eberly Systems is incredibly passionate about the value that small businesses bring to the workforce, the economy, and the local community.
We pride ourselves on partnering with small businesses to alleviate some of the most common challenges and concerns that owners and leaders experience:
Security Concerns
Worrying if their business is adequately protected or how to recover from a security breach and lost data
Compliance Issues
Challenges encountered when meeting compliance needs for insurance, HIPPA, CMMC, PCI, and more
Inefficiencies
Employee inefficiencies and wasted time due to slow technology processes with antiquated hardware
Rapid Growth Challenges
Experiencing rapid growth yet remaining unable to quickly and consistently onboard employees and resources for hybrid work
Inadequate IT Support
End users struggling to receive technical support and leadership perception of IT as a barrier to achieving business goals
How We Can Help You
Your Business
Our sole mission is to set small businesses up for success through the design and care of information systems. Our team is comprised of people coming from various SMBs (small to medium businesses) who possess a deep understanding of how to make businesses competitive, effective, and efficient by leveraging technology. It’s our pride and joy to work with you and establish a safe, secure, and responsive technological foundation to further achieve your business goals.
Because we view our work with customers as partnerships extending beyond design and setup, we develop a relationship with you and your team as we constantly innovate to improve and support your business as your virtual CIO (vCIO).
Your People
Technology can be extremely complicated and confusing, so we design our systems to be simple, user-friendly, and intuitive for even the most non-techy employee. Digital solutions should enable your team towards greater productivity, not hinder workflows and cause frustration. One way we achieve this is by ensuring that every system we provide our clients can be accessed using one set of credentials. With SSO (single sign-on), users can authenticate multiple applications with one login in an easy and quick way without compromising security. If anyone from your staff needs help, our support team is accessible within minutes by phone or email.
Your Technology
We offer premise-based, cloud-based, and hybrid solutions for our clients, scoping and sizing the ideal setup that meets your needs. We’re a primarily Microsoft shop, and while we serve customers across all business verticals, we specialize in the construction, manufacturing, and professional services industries. Our team has developed significant expertise in deploying and supporting accounting, CRM, and line of business (LOB) applications in these industries – so much so, that many of our clients consult us before they call a solution support line!
Your Security
Security is everything. Our team utilizes industry-leading technologies to help you fortify your ever-expanding perimeter and train your team to be a solid first line of defense. With 82% of data breaches involving the human element (2022 Data Breach Investigations Report), it’s absolutely essential to institute team security awareness training alongside solutions.
Every Eberly Systems customer is automatically set up with comprehensive security policies, modern endpoint security, patch management, vulnerability monitoring, zero-day mitigation, MFA (multifactor authentication), application allow listing, and email encryption ability along with security awareness training.
Furthermore, we offer advanced security solutions including 24/7/365 managed endpoint detection and response, managed cloud detection and response, basic and advanced cloud security, and premium email security. We utilize next-gen technologies and implement robust security policies guided by the CIS (Center for Internet Security) framework, establishing an effective cyber risk strategy and paving the way for regulatory compliance.
Your Phones
Every small business relies on phones and a phone service, whether you and your team handle work calls via desktop handsets, mobile devices, or laptops. The most accessible, reliable, and seamless options that are proven to increase productivity and eliminate interruptions are handsets that utilize VoIP (voice over internet protocol) cloud-based technology and softphones that allow users to make calls over internet without any designated hardware. In accordance with our Managed IT services, we offer Managed Voice solutions for both handheld and softphones supported by our same great sales and help desk teams.
Your Devices & Hardware
We provide clients with world-class hardware from top vendors. As your single source for both IT services and hardware rental and sales, our team of experts can provide you with recommendations on the most effective and economical equipment to utilize for your business.
From laptops, desktops, and servers that include the industry-leading Dell next business day service warranty, to network equipment and peripherals (monitors, keyboard, mice, speakers) we size, sell, and service your hardware.
Get Started
It would be our pleasure to partner with you and establish a firm foundation for your business.
Contact us today for a free, no-obligation IT assessment and custom quote.
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