Managed IT Services
Your Partner in IT Success:
Security, Scalability, Support
IT Done Well is Invisible
Eberly Systems partners with small and medium businesses to alleviate some of the most common challenges and concerns that threaten business existence. Our one-stop approach of consultative, deployment, managed, and support services helps you do more with less as you improve productivity, cut costs, and increase security confidence with our expert team.
Whether you need complementary support to enhance your existing operations or comprehensive management plans that support you in growth and scale, our team works directly with you to fulfill the four critical roles in IT: Connection, Acceleration, Resilience, and Support. This enables you to offload day-to-day technology concerns and focus on core business with peace of mind.
Managed Services Plans
Our managed service plans are customizable to you and your unique business needs. Every package is designed to keep your infrastructure, network, productivity, and security needs top-of-mind with expert support available at the most critical times.
Our standardized package differentiators:
Essential
Time & Material
Advanced
Unlimited Support
Unlimited
Unlimited Support + Unlimited Projects
Testimonials
Get Started With a Network Assessment
Evaluate your existing infrastructure for security, and performance.
CYBERSECURITY
Our security solutions are designed with a multi-layer approach, creating a fortified foundation protecting your data and avoiding costly downtime. Because cybercrime is constantly evolving, it’s business-critical to get a security strategy right. We partner closely with customers and continually analyze how to elevate their current posture through configuration and security policy management following industry standards like the CIS framework.
We architect tailored solutions based on Least Privilege Access:
With the majority of data and files living in the cloud, organizations need to be more secure at the user level with a strong user identity. We employ a Least Privilege Access model to our solutions, assigning the least required access needed to perform specific tasks and continuously validating every stage of digital interaction. This puts extreme focus on ensuring and validating the authenticity of users while deploying solutions to protect against identity impersonation.
Our security services include:
Security Awareness Training
Businesses are exploited every day through social engineering tactics. Because human security begins with every one of your employees, all end users receive security awareness training as part of our integrated security offering.
Continuous Vulnerability Management
We actively monitor your security posture for vulnerabilities – your devices, network, and infrastructure – identifying and mitigating potential risks before they happen. We ensure automatic device updates, rectify issues as they arise, and do all the heavy lifting to keep you running seamlessly with peace of mind. Advanced continuous system monitoring packages mitigate expensive outages, such as computer and network failures, at predictable costs.
Application Allow Listing
In addition to enterprise-grade endpoint protection for all devices, we deploy application allowlisting for all end users. With our extensive and diverse client base, our mature implementation is lightweight and unobtrusive and prevents some of the stealthiest attacks.
NETWORKING & INFRASTRUCTURE
The best IT infrastructure is both 100% reliable and 100% invisible
Your infrastructure is the foundation of your business, and it must function flawlessly. Eberly Systems architects you a custom environment based on your particular industry, location, team, workflows, and applications. Rather than a one-size-fits-all solution, you receive a secure design that scales and flexes to deliver system stability, optimize business performance, and ensure business resiliency through the competitive advantage of connectivity.
Network
We equip your organization with a comprehensive remote access solution by connecting your devices and applications.
Storage
Access your data from virtually anywhere with a custom design solution that meets your data storage needs. Our cloud, hybrid cloud, and on-premise design services keep your systems running securely and reliably from setup to support.
Backup
All of our data storage solutions are secured with backups to bicoastal data centers and a disaster recovery plan. We utilize state-of-the-art chain-free technology that stores data in a native virtualized state with independent recovery points, and automatically back up data and manually verify logs for each of your systems every day.
DEVICE MANAGEMENT
Selling, monitoring, and servicing all your hardware needs
Work begins with your devices, and Eberly Systems supports both Windows and Mac computers as well as Apple and Android devices. Productivity is directly related to how well devices operate, and antiquated technology that runs inefficiently or devices that aren’t properly provisioned do more harm than good to your payroll and operational bottom line.
With Eberly Systems Managed Services, you can either utilize existing technology or look to our experts to scope your environment and determine ideal devices and solutions. We size, sell, and service your hardware needs from laptops, desktops, and servers that include the industry-leading Dell next business day service warranty, to network equipment and peripherals (monitors, keyboard, mice, speakers).
We offer mobile device management (MDM) and policy-based deployments to streamline operations and assist you in managing employee device needs securely and rapidly. Our white-glove deployments and onboarding ensure that you and your team don’t miss a beat.
As part of our continuous monitoring and management, we monitor device performance, ensure hardware health, install automatic updates in the background to avoid interruptions, secure devices with endpoint security, and back up everything. Servicing your needs for the entire lifecycle of your devices, we also decommission and recycle them to let you focus entirely on forward-facing momentum.
USER ENABLEMENT
Eberly Systems seeks to further a movement of people who are motivated and equipped to make a difference in their world through their daily work, which includes alleviating barriers to job satisfaction and success.
People often don’t even think that their methods and processes of working are difficult because they have become habit. By highlighting industry possibilities and platform capabilities, our team can help you identify new ways of increasing productivity and enabling your workforce. This creates a happy, impactful, flexible team of doers united around your company mission and vision.
Empower employee success through the Microsoft suite of services
vCIO
Gain access to our own technical experts to collaborate and plan your organization’s most successful IT future. Our vCIO services are designed to advise and partner with your current IT department to strategically align goal-setting, budget planning, and change management.
HELP DESK SUPPORT
At your side for help when you need it
Eberly Systems in-house support is at your side for help when you need it. Our support team is comprised of personable, good communicators focused on customer success. We offer remote as well as onsite support and are available to answer questions or help with any IT-related issues that we have access to manage. This includes but is not limited to PC and Mac support, network support, Microsoft suite of solutions support, and more.
When you place a call to our help line, instead of being shuffled into a multi-level auto attendant system, you’ll reach someone within just a few rings who intimately knows your IT environment. When you email us a support request, you’ll receive a prompt response. Having us at your side for help when you need it saves time, money, and frustration.
Your Partner in IT Success
Contact us today for a free, no-obligation IT assessment and custom quote.
MORE
